Privacy Policy for The Castle Rock Detailer
Effective Date: May 24, 2024
At The Castle Rock Detailer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, services, and interactions.
Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details or other payment information.
- Service Information: Details about the services you request or purchase.
Non-Personal Information
We may collect non-personal information, such as:
- Browser and Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on our site, and other website usage statistics.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and manage the services you request, including scheduling and payment processing.
- Communication: To respond to your inquiries, send service updates, and communicate important information.
- Marketing: To send promotional materials, newsletters, and special offers (you can opt-out at any time).
- Improvement: To enhance our website, services, and customer experience based on feedback and usage data.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you. These parties are required to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Secure Socket Layer (SSL) encryption for data transmission.
- Access Controls: Restricted access to personal information to authorized personnel only.
- Regular Reviews: Regular security reviews and updates to safeguard our systems.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather information about site usage. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use
- Essential Cookies: Necessary for the proper functioning of our website.
- Performance Cookies: Collect information about how visitors use our site to improve performance.
- Functional Cookies: Allow the site to remember user preferences and settings.
- Targeting Cookies: Used to deliver relevant advertising to users based on their interests.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal information and request corrections if needed.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- The Castle Rock Detailer
- Address: 7359 Canyon Sky Trl, Castle Pines, CO 80108
- Phone: (720) 586-4759
- Email: [email protected]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing The Castle Rock Detailer. We value your trust and are committed to protecting your privacy.