Terms of Service for The Castle Rock Detailer

Effective Date: May 24, 2024

Welcome to The Castle Rock Detailer. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms, including any policies referenced herein. These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Services Provided

The Castle Rock Detailer offers professional auto detailing services, including but not limited to interior detailing, exterior detailing, mobile detailing, paint correction, ceramic coating, deep extraction, headlight restoration, interior ceramic coating, restorative cleaning, and ATV detailing.

3. Eligibility

To use our services, you must be at least 18 years old or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract. By using our services, you represent and warrant that you meet these eligibility requirements.

4. Appointment Scheduling and Cancellations

Scheduling

To schedule an appointment, please contact us via phone, email, or our online booking system. We will confirm your appointment details and provide any necessary instructions.

Cancellations

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

5. Payment Terms

Payment Methods

We accept various forms of payment, including credit cards, debit cards, and other payment methods as specified on our website.

Payment Timing

Payment is due at the time of service unless otherwise agreed upon in writing. If payment is not received by the due date, we reserve the right to suspend or terminate your access to our services.

Refunds

Refunds for services rendered are provided at our sole discretion and will be handled on a case-by-case basis. Please contact us if you have any concerns about our services.

6. User Conduct

By using our services, you agree not to:

• Violate any applicable laws or regulations.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Submit false or misleading information.
• Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our services or any related website.
• Collect or track the personal information of others without their consent.
• Use our services for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

7. Intellectual Property

All content included on our website and in our services, such as text, graphics, logos, images, and software, is the property of The Castle Rock Detailer or its content suppliers and protected by intellectual property laws. You may not use any content from our website or services without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Castle Rock Detailer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our services.
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Castle Rock Detailer and our affiliates, officers, directors, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our services or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Colorado, and you hereby consent to the personal jurisdiction and venue therein.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• The Castle Rock Detailer
• Address: 7359 Canyon Sky Trl, Castle Pines, CO 80108
• Phone: (720) 586-4759
• Email: [email protected]

Thank you for choosing The Castle Rock Detailer. We appreciate your business and look forward to providing you with exceptional auto detailing services.